This week’s AI in Insurance highlights legal and operational challenges as AI adoption deepens. Rising class actions tied to AI misrepresentation, deepfake-related risks, and a court sanction over fake AI-generated legal citations point to growing liability concerns. Meanwhile, Aviva, Experian, and CLARA Analytics are expanding AI use in underwriting and claims, reflecting a push toward automation amid lingering regulatory and transparency gaps.
The rise in deepfakes is creating new exposure areas for insurers, especially in cyber and executive risk lines.
A surge in class actions targeting exaggerated AI claims suggests growing legal exposure for firms misrepresenting AI capabilities.
The article raises underexplored risks in long-term AI development that insurers and regulators may not yet be equipped to address.
The misuse of AI-generated legal content may increase insurer scrutiny over liability coverage for legal professionals.
This pilot illustrates how AI is becoming embedded in underwriting at scale, especially in complex commercial lines.
Resistant AI’s fraud tools, already used by insurers like Lemonade, can reduce manual review overhead and catch forged documents early.
This tool highlights the increasing use of generative AI to streamline legal document review and enhance defence strategies.
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This roundup outlines the adoption trajectory of AI in claims and the remaining friction points for scale.
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